Build calendars with primary and alternate caregivers, and manage medical/non-medical leave without disrupting coverage. Get conflict warnings and simple reassignment tools to keep shifts filled.
Generate structured weekly or monthly notes for ADLs, IADLs, and behavior tracking using program-ready templates. Logs are tied to the schedule, and exportable for monthly audits and care reviews.
Track caregiver activity in one place—whether logs are captured electronically in-app or submitted manually. Every entry is time-stamped, linked to the schedule/client, and stored with a full audit trail for compliance and reviews.
Generate clean, standardized manual caregiver logs using program-ready templates (ADL, IADL, behavior). Print or e-sign the caregiver logs.
Convert verified hours and approved care logs into payroll-ready entries automatically. Support multiple pay rates based on daily, monthly and hourly, overtime rules, and exports to popular payroll systems.
Generate MCO-ready claims/invoices based on approved schedules and completed care logs. Validate against prior auths and units to reduce denials and accelerate payment.
Never chase paperwork again. The system detects missing or incomplete logs and sends targeted SMS/email reminders with a secure link to submit, plus dashboard alerts and escalation so weeks close on time.
Capture and store e-signatures from all required roles on each week's log. The system enforces completion and maintains a tamper-evident audit trail.
If a signature is missing, the system sends smart reminders by SMS and email.Real-time status shows who's outstanding to prevent delays. Ability to send bulk reminders to caregivers and employees.
Monitor medical, non-medical, and alternate caregiver days against configurable state rules and plan limits. The system tallies allowable days by client and service, flags exceptions in real time, and hard-stops claims that exceed caps—so you never overbill. Audit-ready reports show utilization, exceptions, and renewal timelines.